Frequently Asked Questions
Frequently Asked Questions
What is Logics Return Policy?

Logic offers a 30-day money back return policy.*

Our 30 day money back return policy applies to all unopened products purchased via our website, www.logicvapes.us, within 30 days of receipt. If you’re unsatisfied with your purchase within 30 days of receiving it, you can return your unopened goods for a full refund.


To initiate a return, you must receive a return authorization (RMA) from our customer service team. Please contact a customer service representative at 1 (844) 552-9623 or via email at customerservice@logicecig.com to initiate a return.



Refunds on Unopened Products: Upon receipt of qualifying returns and a subsequent reasonable examination of the returned products, your refund for unopened items will be authorized. Refunds will normally be credited to the same account debited during the purchase. It can take up to 5 business days for a refund to be processed and cleared, depending on your bank. If you do not see the funds available in your account after 5 business days, please feel free to contact us. All issues with devices, cartridges, and capsules purchased through a retailer must be addressed with the retailer based on the retailer's policy.


*Does not include expedited shipping costs. Misused, damaged, missing or broken items are not eligible for a refund.


Logic reserves the right to change the terms of the Return Policy without any prior notice and at its sole discretion.

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