WHO IS LOGIC?
Logic is a leader in Premium Electronic Cigarettes. Logic currently offers Disposables, Rechargeables, and the innovative Logic Pro.
Logic produces a leading disposable electronic cigarette. In fact, Logic was a pioneer of the disposable electronic cigarette and has grown in popularity throughout the U.S.A.Logic saw a need in the market for a premium disposable e-cig that came fully charged and ready to vape each and every time. This would allow adult consumers to have the ability to vape on the go and never have to charge their e-cigs. This Logic e-cig is fully battery powered, and delivers up to 300 vapor puffs.
WHY RECHARGEABLE LOGIC POWER?
Logic Power is made with the same Logic premium e-liquid as in the disposable model. Available in two nicotine strengths - Platinum (2.4%) and Black (1.8%). The starter kits include one cartomizer containing premium flavored liquid (Tobacco, Menthol, Cherry or Vanilla), one USB charger and one powerful 300 mAh battery, resulting in an easy draw with a thick vapor exhale. With Logic disposables and Logic Power in the market, adult consumers nationwide can choose the Logic product that is best and most affordable for them.Logic refill packs contain three cartomizers. Each cartomizer offers up to 300 vapor puffs.
WHO IS LOGIC FOR?
Logic products are intended for adult consumers 21 years of age and older. This product is not intended for non-smokers and is only for people of legal smoking age according to federal, state and local laws.
WHERE CAN I USE LOGIC?
Logic products emit a vapor that disperses into the air within seconds. Restrictions on where Logic products can be used vary, depending upon federal, state and local regulations. Regardless, Logic consumers should always consider other people around before using Logic products in public places.
IN WHICH FLAVORS ARE LOGIC PRODUCTS AVAILABLE?
Logic has developed four premium flavors: Tobacco, Menthol, Cherry and Vanilla.
HOW MANY DIFFERENT LEVELS OF NICOTINE DOES LOGIC OFFER?
Logic products are available in two different levels of nicotine: Logic Platinum at 2.4% and Logic Black Label at 1.8%.
WHAT ARE THE INGREDIENTS IN LOGIC PRODUCTS?
The common ingredients found in all our products are Proplyene Glycol, Glycerin, Nicotine and flavorings. At Logic, all our ingredients are of food grade quality and no ingredient is employed in any of our products until it has been tested by a panel of toxicologists.
HOW LONG DOES LOGIC LAST?
An expiration date is placed on all packs of Logic capsules and cartridges. Logic products are estimated to deliver up to 300 puffs. However, how long an individual product will last for the consumer (consumption duration) will depend on the frequency and intensity of use.
WILL THE BATTERY FOR MY POWER LAST FOREVER OR WILL I NEED TO REPLACE IT?
The Logic Power Battery is estimated to last up to 200 charges. After approximately 200 charges, we recommend you purchase a new battery. You can buy a new battery directly through our website. Logic products contain a rechargeable lithium ion/lithium polymer battery and should be recycled or disposed of properly in accordance with applicable state and local requirements at the end of its useful life.
CAN I CHARGE MY DISPOSABLES?
No, disposables cannot be charged. The only Logic products that can be charged are the “Power ” and "Logic Pro" batteries.
IS MY ONLINE PURCHASE VIA CREDIT CARD SECURE?
Logic will only share your information with suppliers that will fulfill your order. Logic uses SSL with 256 bit – encryption which is the highest security available on the internet. SSL certificates are the single-most powerful means of protecting online transactions.
ARE ALL LOGIC PRODUCTS SHIPPED FOR FREE?
Logic offers free shipping by USPS First Class only in the USA. Typically this takes 3-7 business days to arrive depending on where you are located. NOTE: If free shipping is selected, we cannot offer any guarantee of delivery or accept any liability for lost orders. All delivery issues should be addressed with your local post office. Guaranteed delivery is only available on orders shipped via UPS. If you are concerned about delivery time or missing packages please choose UPS shipping. We now offer free UPS Ground shipping on orders greater than $100 and we continue to offer guaranteed UPS shipping options. UPS can also be chosen as an option for next day, 2nd day, 3 day select, and ground. These shipments will go out same day if the order is placed by 2PM that day. USPS or UPS orders placed on Saturday and Sunday will be shipped out the following Monday.
DOES LOGIC HAVE A MONEY BACK GUARANTEE?
Logic does not offer a money back guarantee unless the product was purchased directly through our online store. Nonetheless, we will accept your return for replacements on any sealed packages.However, before mailing the product back, please make sure you have created an account, on our webpage. This will age verify you and expedite your return. In addition, please include a brief note in the package including the best telephone number to connect with you, in the event Customer Service may need additional information.Please mail your returns to the following address:Logic Customer Service 600 College Rd. East, #1100 Princeton, NJ 08540
WHERE DO RETURNS GET SHIPPED?
Logic products can be returned to the address listed below. However, before mailing any products back, please create an account on our webpage so that we can age verify you and enable Customer Service to expedite your return. Also, please include a brief description for the reason you're shipping the product back and the best telephone number to connect with you. In addition, be sure to include original packaging, receipt of payment and allow 2-3 weeks for refunds to be processed. Returns must be shipped with signature authorization so that you may track its arrival for your records.Please mail your returns to the following address:Logic Customer Service600 College Rd. East, #1100Princeton, NJ 08540
WHAT DO I DO IF MY PRODUCT SEEMS TO BE DEFECTIVE, OR IS NOT WORKING AS EXPECTED?
No problem, just send it back to us and if it is indeed defective, we will either replace it or refund you.Mail Product to:Logic Customer Service600 College Rd. East, #1100Princeton, NJ 08540
HOW DOES THE RECYCLING PROGRAM WORK?
Logic products contain a rechargeable lithium ion/lithium polymer battery and should be recycled or disposed of properly in accordance with applicable state and local requirements at the end of its useful life.
To encourage responsible recycling of Logic batteries and to provide greater convenience for our customers, Logic has now partnered with Call2Recycle – an industry leader in rechargeable battery and electronic goods recycling. Please call 1-877-2RECYCLE or visit www.call2recycle.org
to find the battery drop-off location that is nearest to you. Call2Recycle has nearly 30,000 collection sites in North America, including convenient locations like gas stations, convenience stores, supermarkets and office supply stores. Please be sure to remove the Logic cartridge before disposing of the battery.
As a result of this new partnership, Logic will no longer accept trade-ins of used or expired batteries. Please note that this does not impact any other customer service policies concerning legitimate product returns or exchanges.
If you have any questions, please contact our customer service at (844) 552-9623.